Informativa sulla privacy
Privacy Policy
Last updated: June 19, 2026
Toviny operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Service”). Toviny is powered by Shopify, which enables us to provide the Service to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise interact with the Service. In the event of any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, and disclosure of personal information, this Privacy Policy shall prevail.
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and the practices described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably be used to identify you.
Depending on how you use our Service, your location, and applicable laws, we may collect or process the following categories of personal information:
Contact Information
Including your name, address, billing address, shipping address, phone number, and email address.
Financial Information
Including credit card or debit card information, payment details, transaction records, payment confirmations, and other financial account information.
Account Information
Including your username, password, security questions, preferences, and account settings.
Transaction Information
Including products viewed, added to your cart or wishlist, purchased, returned, exchanged, canceled, and your transaction history.
Communications
Information you provide when contacting us, including customer support inquiries and correspondence.
Device Information
Information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Information regarding how and when you access or use the Service.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, such as when you create an account, place an order, contact us, or otherwise provide information.
Automatically through the Service, including through cookies and similar technologies when you browse or interact with our website.
From service providers who process information on our behalf.
From business partners or other third parties.
How We Use Your Personal Information
Depending on your interactions with us, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Service
We use your personal information to:
Process payments and fulfill orders;
Arrange shipping and delivery;
Manage returns, refunds, and exchanges;
Maintain your account;
Remember your preferences and shopping interests;
Provide account notifications and customer support;
Enable reviews and feedback;
Personalize your shopping experience and product recommendations;
Improve and optimize the Service.
Marketing and Advertising
We may use your information to send promotional emails, SMS messages, or other marketing communications. We may also display personalized advertisements based on your purchases, shopping activity, and interactions with our website and other websites.
Security and Fraud Prevention
We use personal information to:
Verify your identity;
Provide secure payment and shopping experiences;
Detect, investigate, and prevent fraudulent or malicious activity;
Protect public safety and maintain the security of our Service.
You are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username or password with anyone.
Customer Support and Communication
We use your information to provide customer support, respond to inquiries, and maintain our relationship with you.
Legal Compliance
We may use personal information to comply with applicable laws, regulations, legal processes, law enforcement requests, litigation, and to enforce our policies and terms.
How We Share Personal Information
We may disclose your personal information under the following circumstances:
With Shopify and third-party service providers that assist us with payment processing, IT management, analytics, customer support, cloud storage, shipping, and related services;
With business and marketing partners for advertising and promotional purposes;
When you instruct or authorize us to disclose information to third parties;
Within our affiliated companies and corporate group;
In connection with mergers, acquisitions, bankruptcy proceedings, or other business transactions;
To comply with legal obligations or protect our rights, users, and the Service.
Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes information about your interactions with the Service in order to provide and improve its services.
Information submitted through the Service may be transferred to and shared with Shopify and third parties located outside your country. We may also use certain Shopify-enhanced features that combine information collected from your interactions with our store, other merchants, and Shopify.
For more information about how Shopify processes personal information, please visit Shopify’s Consumer Privacy Policy at:
You may also exercise certain privacy rights through Shopify’s Privacy Portal.
Third-Party Websites and Links
Our Service may contain links to third-party websites or platforms that we do not own or control. We are not responsible for the privacy practices, content, accuracy, or security of those websites.
Any information you choose to share publicly or through third-party social media platforms may be visible to others and is not governed by this Privacy Policy.
Children's Privacy
The Service is not intended for children. We do not knowingly collect personal information from individuals considered minors under applicable laws.
If you believe your child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.
To the best of our knowledge, we do not sell or share the personal information of individuals under the age of 16.
Security and Data Retention
No security measure is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
Maintain your account;
Provide the Service;
Comply with legal obligations;
Resolve disputes;
Enforce agreements and policies.
Your Rights and Choices
Depending on your location, you may have some or all of the following rights:
Right to Access – Request access to the personal information we hold about you.
Right to Delete – Request deletion of your personal information.
Right to Correct – Request correction of inaccurate information.
Right to Data Portability – Request a copy of your data or transfer it to another provider.
Right to Opt Out of Targeted Advertising or Data Sharing – Where applicable under law.
Right to Manage Communication Preferences – Unsubscribe from marketing emails at any time.
If you reside in the United Kingdom or the European Economic Area (EEA), you may also have:
The right to object to or restrict processing;
The right to withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us using the information provided below.
We will not discriminate against you for exercising your privacy rights. We may request information to verify your identity before processing your request.
Complaints
If you have concerns regarding how we process your personal information, please contact us.
Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored, and processed outside your country of residence.
Where required by law, and when transferring personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, including Standard Contractual Clauses approved by the European Commission or equivalent safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Any updates will be posted on this page along with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:
Email:hello@toviny.com